March 2019

The Professional Case Manager as a Change Agent Through the Use of Evidence-Based Practice

BY KATHLEEN FRASER, MSN, MHA, RN-BC, CCM, CRRN “I have an almost complete disregard of precedent, and a faith in the possibility of something better. It irritates me to be told how things have always been done. I defy the tyranny of precedent. I go for anything new that might improve the past.” – Clara …

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Integrated Case Management

BY JOSE ALEJANDRO, PhD, RN-BC, MBA, CCM, FACHE, FAAN In 1996, the Case Management Society of America (CMSA) began work to develop a foundation that highlights the importance of integrated case management. At a foundational level, integrated case management considers the individual as a whole person. Integrated case management specifically considers an individual’s physical and …

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