March 2023

Leveraging Education to Support Care Delivery for VHA Western States Network Consortium

BY FRANCESCA BRYAN-COUCH, DNP, RN, CHPN; JUNE CALLASAN, MSN, RN, CCM; RUTH D. GRENOBLE, LCSW, CCM; RACHELE MISITI, LCSW-S, CCM CARE COORDINATION AND INTEGRATED CASE MANAGEMENT AND WESTERN STATES NETWORK CONSORTIUM OVERVIEW The Veterans Health Administration (VHA) has embarked on an enterprise- wide effort to streamline and standardize care coordination through an endorsed care coordination and integrated case management (CC&ICM) …

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The Question of an Advanced Degree and Professionalism in Case Management

BY DR. LISA PARKER-WILLIAMS, DNP, MBA, RN, CCM PROFESSIONALISM AND CASE MANAGEMENT According to the U.S. Department of Labor, professionalism is communicating effectively and appropriately while always finding a way to be productive. In addition, professionalism involves the soft skills of integrity, responsibility, accountability and excellence (U.S. Department of Labor, n.d.). Fidelity is one of the …

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