Research — Where The Action Is!

BY JANET COULTER, MSN, MS, RN, CCM, FCM In my favorite musical, Hamilton, the lead actor sings, “I’m not throwing away my shot.” Don’t throw away YOUR shot! Share your knowledge and research with the case management community. As case managers, we are intelligent, inquisitive and resourceful. We strive every day to help our clients navigate through […]

Ensuring Positive Outcomes In Care Management

BY MARY ELLEN GERVAIS, PhD, RN, CCM Perhaps the first step in looking at outcomes for care management, or any clinical program, is to identify the purpose of capturing outcomes. First, outcomes are captured in order to report to those invested in the service (boards, clients or program administrators) how effective or ineffective the service is. […]

CMSA Membership Is EPIC

CMSA Case Management Boot Camp Spring 2023. CMSA STAFF In 2022, a key foundation project for CMSA was the development of a new CMSA Strategic Plan — EPIC — which was launched during the 2022 CMSA Annual Conference in Orlando. With a clear pathway for success, CMSA is able to focus on improving professional growth […]

Improving Outcomes

BY DR. COLLEEN MORLEY, DNP, RN, CCM, CMAC, CMCN, ACM-RN, FCM I have been so excited about this edition of CMSA Today since we set the editorial calendar last year. The focus is on improving outcomes and case managers being “disruptive innovators,” creating new programs to solve problems and getting the word out to the healthcare world about […]

Addressing Quiet Quitting

BY ANNE LLEWELLYN, MS, BHSA, RN, CCM, CRRN, CMGT-BC, BCPA, FCM Have you lost your passion? Don’t look forward to going to work? Dread talking to patients, their families or healthcare team members, as they bring you more work? If these feelings fit your current outlook, read on! The healthcare industry has always been a […]

Why I Left Healthcare: Insights from 100 Nurses That Exited the Industry

BY BENJAMIN J. FOSTER, MBA, CDP In December 2022, roughly 95% of the healthcare organizations Nurseify supports reported their highest annual nurse turnover and all-employee turnover rates in the last 10 years (Source: Client RN turnover and all employee turnover data). The Great Resignation is real in healthcare, and unfortunately, the healthcare industry is experiencing […]

Resolving the Healthcare Staffing Shortage: New Models for Case Management Practice

BY TIFFANY FERGUSON, LMSW, CMAC, ACM, AND JENNY QUIGLEY-STICKNEY, MSN, RN, MHA, MA, CCM, ACM-RN, CMAC, CPHM The COVID-19 Public Health Emergency (PHE), which is nationally coming to a close in May 2023, transformed our healthcare system across the continuum of care changing rules and regulations to speed the throughput and facilitate safe transitions of […]

Sustainable Strategies Related to Prevent Healthcare Worker Exodus: A Quality Improvement Project for Leaders

BY LISA SIMMONS-FIELDS, DNP, MSA, RN, CCM, CPHQ Objectives: Increase care management engagement, education, retention and decrease turnover. Background: Transformational nurse leaders have the capacity to influence the professional competencies and engagement of the care management teams. Methods: The project design is a prospective, mixed method design. Results: Team response and early trends are positive […]

How to Attract Top Talent!

BY MARIANNE DiMOLA The United States is facing a massive social worker shortage by 2030. There are already serious regional shortages in rural areas and specific states, but the shortfall will equal tens of thousands of professionals nationwide in just a few years. Nearly half (49%) of social workers say they are less likely to […]