October 2022

Optimizing Case Management Services for LGBTQ Individuals

BY MICHAEL B. GARRETT, MS, CCM, CVE, BCPA Background: Key Terms and Concepts The lesbian, gay, bisexual, transgender and queer (LGBTQ) community is very diverse, with a wide range of health needs from healthcare providers and systems that have not always treated this community with respect and dignity. Case managers can provide services for members …

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Your Zip Code, Your Health

BY ANNIE GARDINER, MS Social determinants of health (SDOH) are non-medical factors that influence health outcomes—that is, they are environmental conditions in which people are born, learn, live, work, play, worship and age that affect health and quality-of-life outcomes (ODPHP, 2020). Social determinants of health include access to Good jobs Clean water and air Public transportation …

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Caring for Native American Patients: The Native American Medicine Wheel, The Practice of Case Management and a Case for Cultural Humility

BY CAROLE GESCHEIDLE, MSOLQ, BSN, RN, TEENA MANNING, BSN, RN, CCM, AND JULIA MAYER, BSN, RN, CCM Did you know that to be considered Native American in the United States is a legal/political determination and not simply a matter of racial identity? Also, that this designation has a profound impact on access to and quality …

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An Electronic Road Trip: Visiting Evidence-Based Practice Resources, Part 2

BY COLLEEN MORLEY, DNP, RN, CCM, CMAC, CMCN, ACM-RN, FCM Introduction Continuing my review of some excellent repositories of knowledge dedicated to evidence-based initiatives, I will use the theme of this issue, “Health Disparities,” to check out the websites for the Institute for Healthcare Improvement (IHI), Healthy People 2030, the Robert Wood Johnson Foundation (RWJF) …

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