March 2023

BY FRANCESCA BRYAN-COUCH, DNP, RN, CHPN; JUNE CALLASAN, MSN, RN, CCM; RUTH D. GRENOBLE, LCSW, CCM; RACHELE MISITI, LCSW-S, CCM CARE COORDINATION AND INTEGRATED CASE MANAGEMENT AND WESTERN STATES NETWORK CONSORTIUM OVERVIEW The Veterans Health Administration (VHA) has embarked on an enterprise- wide effort to streamline and standardize care coordination through an endorsed care coordination and integrated case management (CC&ICM) […]

BY TAMI WANTOLA, RN, AND SANDRA ZAWALSKI, MSN, RN, CRRN, CCM, ABDA, MSCC Case management has been here for decades, and many of us learned from on-the-job training. We worked cases in workers’ comp, hospice, acute care and many more areas. However, how many of us know about the effects becoming a widow or widower has on

BY MICHELLE KNAUB, MSN, RN Nursing is a wonderful profession that has brought a sense of joy and fulfillment to so many of us. It is a career that can be accessed by six different levels of nursing degrees, corresponding with six different levels of academic achievement. My mother became a nurse after graduating from a

BY DR. LISA PARKER-WILLIAMS, DNP, MBA, RN, CCM PROFESSIONALISM AND CASE MANAGEMENT According to the U.S. Department of Labor, professionalism is communicating effectively and appropriately while always finding a way to be productive. In addition, professionalism involves the soft skills of integrity, responsibility, accountability and excellence (U.S. Department of Labor, n.d.). Fidelity is one of the