June 2023

Improving Outcomes and Advancing the Practice of Case Management Through Advocacy

BY SUSAN PLOUGH, MSN, RN, PHCNS-BC, CCM Part of the rich history of CMSA is its commitment to grassroots advocacy through Day on the Hill events. Hill Day is an important advocacy event because it connects members of Congress and their staff to case managers from across the country to talk about critical issues facing our …

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Implementing a Post-acute Resource Center to Improve Patient Care

BY SADIE HUTCHINSON, RN Baton Rouge General Medical Center (BRGMC) did a review of their care management department to evaluate and identify structural and operational improvements. The reason for this review was to address growing hospital and physician concerns of patient delays in transitions for discharge. Nursing leadership was also concerned with the increasing number of …

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Workers’ Compensation Case Management: Demonstrating Outcomes and Achieving Goals

BY MARYANN OTT, RN, BSN, CCM, CPC, AND ANNE LLEWELLYN, MS, BHSA, RN, CCM, CRRN, CMGT-BC, BCPA, CM FELLOW Determining outcomes in workers’ compensation case management comes down to knowing the rules in your state, the organization you work for and the needs of the injured worker. In this article two seasoned workers’ compensation case managers talk …

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