BY ERIN GILFENBAUM While career burnout among healthcare workers is not a new concept, nurses were faced with extraordinary new challenges due to the COVID-19 pandemic. As the healthcare professionals who coordinate patient care, nurse case managers encountered a sharp increase in patients and more complex cases, while navigating ever-changing protocols and fewer resources in […]
Addressing Nurse Burnout with Stress First Aid Read More »
BY SUSAN PLOUGH MSN, RN, PHCNS-BC, CCM, AND MINDY OWEN RN, CRRN, CCM, FCM It is no secret that the pandemic affected many aspects of our lives, not only from a physical perspective but also in terms of how we view mental health. In the past, mental health issues have seemingly taken a back seat
Mental Health Is as Important as Physical Health Read More »
BY MELANIE A. PRINCE, RN, BSN, MSN, NE-BC, CCM, FCM, FAAN It has been an honor to contribute to the CMSA Today President’s Column as president (2020 – 2022) and immediate past president (2022 – 2023). This issue focuses on the topic of behavioral and mental health, and my message is one of deep personal
Minding My Mental Health Business Read More »
The great work case managers demonstrate daily is often not recognized for its role in research and process improvement. Case managers are problem solvers, and every solution created is indeed an example of process improvement. Every solution monitored over time is research. Recently, the CMSA Foundation board of directors shifted their focus fully to advocating
CMSA Foundation to Focus on Research and Process Improvement Read More »
BY SAMANTHA WALKER, RN, DNP, CCM, AND SANDRA ZAWALSKI, MSN, RN, CRRN, CCM, ABDA, MSCC This story is based on true events; only the names have been changed to protect identities. Therefore, we will call the patient Stella and, as luck would have it, Stella was also a certified case manager. Of note, Stella is a healthy,
Managing the Case Manager Read More »
BY DOROTHY SANDERS, MHL, RN, CCM THE SILO IMPACT Ask any experienced care or case manager about integrated care, and many will tell you that our healthcare system is not designed for the patient with complex needs or front-line staff in mind. Our system is built on a silo care approach, often to the point where
Looking for the Pathway to Integrated Care? Follow Your Front Line Read More »
